Have student say a nice thing to the student they called a name

Why should I do it:

Way of empowering the student
Prevents power struggle
Teaches correct and expected behaviors
Teaches student problem solving skills
Teaches empathy and compassion
Provides a better alternative than punitive consequences
Benefits and validates the victim
Provides resolution to student conflicts
Teaches students how to interact and socialize
 

When should I do it:

When a student is reluctant to do something
When a student says something that obviously upset another student significantly
When a student makes a remark to another student without really knowing the significance of what they said or the word(s) they used
When a student is bullying another student
When a student has been disrespectful toward an adult
 

How do I do it:

Speak in calm, neutral tone.
Provide the student with choices
For example. You can apologize to Johnny for calling him a name, or you will need to flip your card
Have the student face the student they are apologizing to and look at them
Have the student say specifically to the other student what they are sorry for
Have the student say they will not do it again after apologizing
Have the victim accept or not accept the apology verbally
If the apology is not accepted, tell the child that is okay and it was good and right that they apologized and perhaps the other child would accept the apology later